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Privacy Policy

Last updated: 17 May 2024

Unforced Pickleball, Inc. (“Unforced PB” or “We” or “Us” or “Our”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit a Unforced PB website, including https://www.unforcedpickleball.com/ (our “Website”) or mobile applications (together with the Website, our “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • From within our Services.

  • In email, text, and other electronic messages between you and the Services.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by any third party (including our affiliates and subsidiaries); or 

  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Services

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using the Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Services, including information:

  • By which you may be personally identified, such as name and email address, or payment information (“personal information”);

  • From the videos you upload, including analytics, audio, and metadata associated with the videos;

  • Related to your game analytics, such as game statistics, player performance metrics, and 3d data models; that is about you but individually does not identify you; and

  • About your internet connection, the equipment you use to access our Services, and usage details.

We collect this information:

  • Directly from you when you provide it to us, including when you upload a video and provide information about it, such as player names.

  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through tracking technologies.

  • From third parties, for example, our business partners.

Information You Provide to Us  

The information we collect on or through our Services may include:

  • Information that you provide by filling in forms on our Services. This includes information provided at the time of registering to use our Services, subscribing to our service, or requesting further services. We may also ask you for information when you report a problem with our Services.

  • Records and copies of your correspondence (including email addresses), if you contact us.

  • Your search queries on the Services.

Information We Collect Through Automatic Data Collection Technologies  

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Services.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize our Services according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to our Services.

The technologies we use for this automatic data collection may include:

  • Web Beacons. Parts of our Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Unforced PB, for example, to count users who have visited those pages, to store your account settings and information about your uploads, to improve the functionality of our Services, and for other related statistics (for example, recording the popularity of certain website content and verifying system and server integrity). We share the data collected through web beacons with service providers for analytics and website improvement purposes.

 

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To create and manage your Unforced PB account.

  • To process your payments through our third party payment processors.

  • To present our Services and their contents to you.

  • To provide you with information, products, or services that you request from us.

  • To communicate with you about updates, promotions, and news.

  • To perform analysis and generate game statistics.

  • To improve our machine learning models using your video content and the descriptions you provide for your video content.

  • To provide insight into your game.

  • To develop new features and functionalities.

  • To fulfill any other purpose for which you provide it.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to our Services or any products or services we offer or provide through it.

  • To allow you to participate in interactive features on our Services.

  • In any other way we may describe when you provide the information.

  • For any other purpose with your consent.

Disclosure of Your Information

We do not sell your personal information. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.

  • To contractors, service providers (including payment processors), and other third parties we use to support our business.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Unforced PB’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Unforced PB about users of our Services is among the assets transferred.

  • To fulfill the purpose for which you provide it.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Unforced PB, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Promotional Offers from Unforced PB. If you do not wish to have your information used by Unforced PB to promote our own or third parties' products or services, you can opt-out by sending us an email stating your request to support@unforcedpb.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. 

  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by sending us an email stating your request to support@unforcedpb.com

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.

Accessing, Correcting, or Deleting Your Information

You can review and change your personal information in your account. Please contact us at support@unforcedpb.com if you wish to delete personal information that you have provided in your account. If you request to delete your account, your account will no longer be associated with the videos you have uploaded, however we will retain the videos for continued use in training and improving our Services.

State Privacy Laws

We do not meet the conditions as outlined in Section 1798.140 of the California Consumer Privacy Act of 2018 (the “CCPA”) and therefore are not subject to CCPA requirements. We also do not meet the eligibility conditions outlined in the Virginia Consumer Data Protection Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, the Oregon Consumer Privacy Act, the Texas Data Privacy and Security Act, and the Montana Consumer Data Privacy Act, or the Florida Digital Bill of Rights and are therefore are not subject to the requirements of these laws. For specific information related to your ability to access and correct your personal information, see Accessing and Correcting Your Information above. 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

Children Under the Age of 18

Our Services are not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on these Services, register on the Services, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@unforcedpb.com

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: support@unforcedpb.com 

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